We're glad to have you as a customer Service. We understand that the best way to get help is by speaking with a live person, so we encourage you to reach out if you need any assistance. You can speak directly with our Customer Service team at 1(833)836-0944. If they're not in a meeting, press 1 for an intern and ask for their manager. They'll connect you directly with your contact. And get the issue resolved with the help of technical experts they are available on 24/7 to help you.